Need help with ordering or delivery?
How to Order
Your shopping basket works in the same way as it would in a supermarket. You can add any item to your basket by clicking the 'add to order' button shown next to each beer or case. Adding an item to your basket does not mean that you have to buy it, the shopping basket can be used as a way of keeping track of those beers you might be interested in purchasing. Items can be removed from the basket at any point. You can view the contents of your basket by clicking on the 'view your basket' button in the top right corner of each page. Within the shopping basket page, you can change the quantity or remove any item from your basket. If you've completed your shopping and would like to purchase the items in your basket, click the 'order now' button in the shopping basket page. If you haven't already signed-in or registered you'll be asked to do so at this time. Once signed-in / registered you'll be asked to enter your payment and delivery details to complete your purchase.
Delivery
£6.99 delivery within the UK is charged for each separate address, unless otherwise specified. Any order placed for 2 cases or more (minimum 40 bottles) to the same address, will receive free delivery. Your order should arrive within 7-10 days. Please allow a few extra days for delivery to Northern Ireland or the Scottish Highlands and Islands . Delivery is to residents of the UK only, excluding Channel Islands . If you have not received your order within 14 days, or if an order arrives damaged please notify us as soon as possible.
Delivery to my home address
For delivery of your entire order to your home address simply select 'Deliver to my home (billing) address' on the Delivery Options screen once you proceed to checkout from your shopping basket. Once you have reviewed the details you will then proceed straight to the payment screen.
Delivery to a different address
If you wish to have your entire order delivered to an address other than your home address, select 'Deliver to a different address' in the Delivery Options screen after you proceed to checkout from your shopping basket. You may then select an alternative address from your address book or add a new address if required. Once you have reviewed the delivery details you will then proceed to the payment screen.
Delivery to multiple addresses
If you wish to have all or part of your order delivered to more than one address then a separate order needs to be placed for each individual address.
Can I order from the website if my home address is not in the UK ?
Yes as long as the address for delivery is in the UK .
Can I order from the web-site and have the wine delivered to an address other than my home address?
Yes, you can select an alternative delivery address in the Delivery Options screen.
Do you deliver overseas?
Unfortunately, we are only able to deliver within the U.K.
Can I add a message to an order I have placed as a gift to be delivered to an alternative address?
Yes, you can use the 'delivery instructions' field to add a brief message or alternatively contact us on
info@beerclubofbritain.co.uk or on 0843 224 1040 and we can make sure that your personalised gift message is included inside the case.
Can I Return Items?
If you are unhappy with your beer for any reason we are more than happy to arrange a refund or replacement and collection is necessary. Please contact us on 0843 224 1040 or and we will be able to help!